Help centre
Getting started
What Varuno is and your first steps.
Account & sign-in
Creating an account, signing in, and the encrypted vault.
-
Creating your account and confirming your email
How sign-up works, why a verified email is required, and what to do if the confirmation link will not open.
-
Signing in and the encrypted vault
What happens when you sign in, how the per-account encrypted vault works, and what the vault error messages mean.
-
Resetting your password
How to reset a forgotten password using the email flow.
Wallets & transactions
Wallets, currencies and exchange rates.
Importing documents
Payslips, receipts and investment statements.
-
Scanning receipts
Turn a paper receipt into an expense with on-device text recognition — and the current known issue affecting this feature.
-
Importing a payslip (with the privacy review step)
The payslip import pipeline — images in, privacy review, on-device extraction, your confirmation before anything is saved.
-
Importing an investment statement (CSV)
File requirements, column mapping, duplicate protection, and the errors you might see.
Privacy & security
Where your data lives, what leaves your device, and app lock.
-
Where your data is stored
The local-first model — an encrypted database on your device, an account that stores only identity metadata, and no cloud copy of your finances.
-
What leaves your device
The complete list of network connections Varuno makes, and exactly what each one receives.
-
Face ID and passcode lock
Setting up the app lock, how biometrics relate to your passcode and password, and why Face ID sometimes asks for the passcode.
-
Hiding your balances
One toggle masks every amount in the app — including percentages derived from them.
Data: export, backup & deletion
Exporting, restoring and deleting your data.
-
Exporting your data (and why exports are not encrypted)
How export and backup work, what the files contain, and why you must store them carefully.
-
Restoring a backup
Import (merge) versus restore (replace), recovery snapshots, and what the restore error messages mean.
-
Deleting your account and data
What account deletion removes, on the server and on your device, and how to do it.
Troubleshooting & contact
Supported devices and how to reach support.